Alternatives of Northbridge Receives CARF Accreditation

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From left, LuAnn Garner, director of quality improvement, Glenn Wanich, director of the adult learning center and William Kwapo, director of Worcester Connections, with Alternatives’ CARF Award.

NORTHBRIDGE, Mass. - After a rigorous evaluation process, Alternatives has been granted a three year accreditation from
Commission on Accreditation of Rehabilitation Facilities International (CARF).

This is the highest accreditation level awarded by CARF, an independent organization focused on quality and results that provides accreditation services worldwide to health and human service providers.

Alternatives, one of Central Massachusetts’ largest
human service providers, help individuals with psychiatric or developmental disabilities build meaningful lives in
the community.

In the report notifying Alternatives of the award, the organization was cited for its dedication to improving
the quality of the lives of the individuals it serves and for exhibiting an “established pattern of practice excellence.”
Of particular interest was how Alternatives’ commitment to the larger community creates opportunities that
draw "everyone together, persons with and without disabilities, in ways that are exciting and different from typical community inclusion efforts.”

It was also noted that Alternatives had established relationships with many community partners and that those partners had high praise for the organization’s leadership.

CARF also mentioned that funders and referral sources indicated complete satisfaction with the services provided by Alternatives. This support was echoed by Massachusetts Department of Developmental Services (DDS) Program Monitor Mary Ellen Dean who said,: “It’s very nice to see that the accreditation process confirms the sentiments held by the DDS with regard to Alternatives’ performance. Congratulations!”

Chair of Alternatives’ Board of Directors, Robert E. Paulsen, Jr., was delighted with the accreditation survey
results, particularly as it related to the high level of dedication to the individuals served exhibited by Alternatives’ staff. “I’m proud to be associated with such a well-respected organization.”

Alternatives helps individuals with disabilities build meaningful lives in the community – lives that include real
homes, real jobs and real relationships. Last year, Alternatives provided services to over 1200 people in 55 residential, employment and day programs throughout Central Massachusetts. For more information about
Alternatives, call 508-234-6232 or visit

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